1. Take a deep breath…
2. Get Firefox (browser) + Thunderbird (e-mail) or Opera (browser + e-mail) or both.
3. Sign up with a good, trustworthy, ISP. (skip bargains, do research)
4. Cancel your Netscape account.
5. Live happily ever after.

Hi Netscape,

I called 866-541-8233 to disconnect my service and I thought I would have a very pleasant experience like I’ve have with other utilities when I notified them I wanted to disconnect

Your charging me a disconnect fee. YOU HAVE TO BE KIDDING.
My other utilities do not charge a disconnect fee.

You block popups from other sites but you annoy people with your own popup.

E-Mail. When I compose a message and I hit enter it will double space.
NO word processor double spaces when you hit enter.

I have sent several comments to you but you did not have the courtesy to acknowledge my E- Mails

Therefore I will tell every one I know about the wonderful experience I’ve had with
Netscape

Before you screwed every thing up with Netscape 8.1. The old Netscape 7.1 worked fine.
I could save my urls by going into Netscape file and save the folder “Bookmarks” to disk.
I had local control.

I guess you won’t acknowledge this letter either. I’ll look for a blog.

After going thru all this, I still have to call on the 20th to disconnect.
All other utilities will accept a future disconnect date.

Bill Hoey